Privacy Policy

We (also referred to as 'We', 'Us', or 'Our') are fully committed to protecting your Personal Data and safeguarding your privacy.
Our Privacy Policy is designed to explain how we collect and store the information you provide on the Gaingate website (the 'Website').
We adhere to the following principles:

We are committed to being transparent about how we collect and use your personal information in your best interests:

Through these efforts, our goal is to help you make informed decisions about the collection and processing of Personal Data. To support this, our website uses several methods and procedures to provide clear, relevant information about Personal Data practices. If you need specific details about your data, we will work to ensure you receive them promptly and at the appropriate time. If you have any questions, we would be pleased to clarify matters, including any legal constraints. To contact us, please email info@peak-credmere.com

We will use Personal Data solely for the purposes set out in the Policy

You will find that we process Personal Data for various purposes, including providing the website to you; connecting you with third-party trading platforms (the 'Services'); improving the site; protecting our rights and interests; maintaining and provisioning the Services; ensuring full compliance with legal and regulatory requirements; and carrying out administrative and business activities to support the delivery and use of the Services. We also process your Personal Data to better understand your preferences and needs.

Accessing essential resources to help protect your rights regarding Personal Data

Our goal is to help you make informed choices about how we handle your data. This is why we developed this website. To support this, we use a range of methods and procedures to ensure you receive the most relevant information about our use of your Personal Data. When specific details are needed, we will provide them at the appropriate time. If you have questions about this process, we are happy to answer and clarify, all within legal requirements. To learn more, contact us at: info@peak-credmere.com

Keep Your Personal Information Safe and Secure

While no one can guarantee the absolute security of Personal Data, we remain fully committed to using a range of safeguards to protect your Personal Data. Our Privacy and Security Policy covers all key areas to help ensure your long-term safety.

Scope?

In this Policy, you will find an overview of the types of Personal Data our Company collects from customers, along with how we process it, share it with third parties, and protect it. Our Policy covers information about an identified or identifiable individual, where a person can be recognized directly or through additional information we hold or can access. For the purposes of this Policy, “processing” means any operation performed on Personal Data, including its management, organization, and storage. Our services are intended for a general audience but are not available to anyone under 18. We do not authorize individuals under this age to use our services. Accordingly, we do not knowingly collect information from anyone under 18, as they are not permitted to use our services. If we become aware that we have collected data from a person under 18, we will delete it promptly.

2. What Personal Information Do We Collect from You?

If you use our services, channels, or browse our website, you consent to our collection of your personal information. In some cases, we may ask you to provide this information directly. Alternatively, we may analyze your interactions with our services or channels to gather it, or obtain it through our third-party partners

3. You are not required to submit your personal information to our company or address any resulting implications

You are not required to provide personal information to us. However, in some cases, choosing not to do so may affect how we deliver our services and could result in limited access to our website or certain features.

4. What types of personal information do we collect? When you visit our website, we may collect the following:

The Personal Data we collect includes information such as details from your activity log, traffic data (including IP address, access date and time), the language you use on our site, software crash reports, browser type, and device specifications. We use this information in a non-identifying manner and do not use it to identify you. We also obtain Personal Data you voluntarily provide when you connect to a third-party online trading platform through us. In addition, we collect the personal details you submit directly to those platforms, which may include your full name, email address, phone number, and address.

5. What Are Our Legal Bases and Justifications for Processing Personal Data

Our Company processes your Personal Data for the purposes outlined in this section and in accordance with applicable law.
We require a lawful basis because, without one, Our Company cannot process Personal Data about you. The legal bases that permit Our Company to process your Personal Data include:

• We have obtained your consent to process your Personal Data for one or more of the following purposes, including when you provide personal information through the Website for us to share with a third-party trading platform
• The Company or a third party may, from time to time, need to process this information to advance their legitimate interests. Examples of such interests include improving our Services or defending against potential litigation.
• All processing on our website must comply with applicable legal requirements, and we confirm that it meets those requirements.

If you would like more information on how we process Personal Data to protect our legitimate interests, please contact us by email.
Below, we outline the reasons and legal bases for how we may use the personal information you provide to us. Personal Data

6. How We Share Your Personal Information with Third Parties

Depending on the circumstances, the Company may disclose Personal Data to third parties that provide services such as storage, hosting, IP address data processing, or user experience analytics.
We also honour requests to share specific Personal Data with third-party trading platforms. In such cases, we will transfer the Personal Data you provide to the platforms you select. Their privacy policies will then govern its use. In these situations, your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with its business partners or affiliated entities. This enables us to access the resources needed to enhance and continuously improve our customer offerings.
Where required, the Company may disclose Personal Data to regulatory, local, or other competent authorities to protect the rights or property of others.
We may also share your Personal Data with prospective investors or buyers, or with lenders to the Company or its affiliates. This typically occurs in the context of transactions such as asset transfers or sales, restructurings, mergers, consolidations, or bankruptcies involving the Company or other related parties.

Online Tracking Notice

Our website may use third-party services, such as advertising providers and analytics firms. These companies may also use cookies and other technologies to collect data.
When we refer to cookies, we mean small text files stored on your device each time you visit or access our website. We use cookies to gather information about your preferences and browsing patterns with the goal of improving the user experience, understanding your interests, and helping us design products and services based on customer needs. Cookies also help us collect data for statistics and analytics.
Some of the cookies we use are session cookies. Session cookies are temporarily stored on your device and expire when you close your browser. Other cookies are known as persistent cookies because they remain on your device after you close your browser. These cookies let the website recognize you as a returning visitor and retain the preferences you previously set.

7. How We May Use Cookies and Third-Party Services

Each cookie and the way it's used may vary, depending on its specific purpose.

Cookies have been blocked or deleted
You can manage your cookie preferences in your browser settings. Use the links below to help with this process.

• Firefox
• Microsoft Edge
• Google Chrome
• Safari

Please be advised that some website functions and features may not operate as intended if this occurs.

Online Tracking Notice Please note that at this time, our service does not recognize Do Not Track requests.
8. Learn More About How We Store Your Personal Information

Please note that Our Company will retain your Personal Data for as long as necessary to fulfil the purposes outlined in this Policy, or for a longer period as permitted by applicable laws and for relevant orders. In some cases, your information may be shared with third-party trading platforms for up to 12 months. With your consent, we may extend this sharing for an additional 12 months if needed.
We will periodically review and assess the Personal Data we hold to ensure it is still required.

9. Transfers of Personal Information to a Foreign Country or an International Organization

Under certain circumstances, we may transfer your Personal Data to other countries, which means we have your permission to send this Personal Data outside your own country or to international organizations. We take every necessary measure to protect and defend your Personal Data and ensure that you can exercise your rights and effectively access legal remedies if needed.
All residents of the EEA (European Economic Area) can take advantage of these protections and safeguards.

• In certain cases, we may transfer your Personal Data to a third country or international organization that the European Commission recognizes as providing adequate protection for Personal Data, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the 'GDPR')
• When a transfer occurs, we carry it out under a legally binding and enforceable agreement between public authorities or bodies in accordance with Article 46(2)(a)
• We carry out data transfers in line with the European Commission’s Standard Contractual Clauses for data protection, established under Article 46(2)(c) of the GDPR. To learn more, you can review the adopted clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en

If you would like to learn more about these details and how they relate to the safeguards we use to protect your Personal Data when it is transferred to third countries or international organizations, please email us at info@peak-credmere.com

10. Protection of Personal Data

In order to safeguard your Personal Data, we have implemented robust security measures. These measures help prevent accidental or unlawful destruction, loss, or alteration.
Even so, while we take every reasonable precaution, we cannot guarantee error-free or completely secure maintenance of your Personal Data, and we are not liable for any intangible, incidental, or consequential damages arising from its use or disclosure. This includes, but is not limited to, disclosures resulting from transmission errors, unauthorized third-party access, or other causes beyond our control.
In situations where we are legally required, or due to other constraints beyond our control, we may need to share your Personal Data with third parties, such as public authorities. In such cases, we cannot control the security measures those third parties implement.
Please note that transmitting Personal Data over the internet cannot be made entirely secure and carries inherent risks. Because of these risks, we cannot guarantee the security of your Personal Data transmitted to us online.

11. Links to Third-Party Websites

Our website includes links to external websites and applications outside our company’s control. As a result, we assume no responsibility for how these third-party websites collect or process your Personal Data. While our Policy applies to activities on our website, it does not extend to third-party websites.
Before visiting any third-party website or app, you should review its privacy policy before using its services. You should also carefully consider whether you want to share your Personal Data with them.

12. Understanding Amendments to Our Policy

We reserve the right to amend this Policy at any time. If changes are made, we will notify you on our website and display the updated Policy. For significant updates, we will notify you through the methods we deem most appropriate, including an announcement on our website. Unless stated otherwise, all changes to this Policy take effect immediately upon posting the revised Policy.

Your Rights as They Relate to Your Personal Data

You have the right to request access to the personal data we collect about you, to have it corrected, and to ask us to delete any Personal Data you no longer wish us to hold. You also have the right to restrict the types of data we collect. For those residing in the EEA, please review this page:
Anyone wishing to exercise their data rights may contact us at the email address below. Right of access
We will verify the accuracy of the Personal Data we process. If accurate, we will provide you with access to your Personal Data, including an electronic copy of the processed data. We reserve the right to charge a reasonable fee for additional copies. Upon request, we will provide this data electronically.
Your right of access cannot infringe the rights and freedoms of others. If a request would affect others’ rights, we may refuse or limit our response. Your rights related to rectification
If you want to correct inaccurate Personal Data, you may ask us to rectify incomplete or incorrect information. Your right to erasure
Legitimate grounds include: (a) we no longer need the Personal Data for its original purpose; (b) you withdraw consent and no other legal basis applies; (c) you object to certain processing; (e) the processing is unlawful; or (f) erasure is required to meet a legal obligation. This right does not apply where processing is necessary (a) to comply with EU or Member State law or (b) to establish, exercise, or defend legal claims.
Processing restrictions
You may ask us to limit processing if you believe the data is inaccurate. While restricted, we may store the data and process it only with your consent, to establish, exercise, or defend legal claims, to protect another person’s rights, or for important public interest of the EU or a Member State.
Right to data portability
Where processing is automated and based on consent or a contract, you have the right to receive the Personal Data you provided to the Company.
You also have the right to request that the data be transferred to another controller where technically feasible. Exercising data portability does not affect your right to erasure.
Right to object
You may object at any time to our processing of your Personal Data based on the Company’s or third parties’ legitimate interests, including related profiling. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or for the establishment, exercise, or defence of legal claims.
You have the right to object at any time to the processing of Personal Data for direct marketing.
Right to withdraw consent
You may withdraw your consent to processing at any time, without affecting the lawfulness of processing carried out before withdrawal.
You also have the right to lodge a complaint with the authority supervising your Personal Data rights.
You may request that a supervisory authority in a Member State protect your individual rights regarding Personal Data processing within the EU.
As outlined in section 13, your Personal Data rights may be limited by EU and Member State laws. In line with your rights, we will provide the information requested under section 13 within one month of receiving your request, with a possible two-month extension depending on the complexity and number of requests. You will be notified within one month if an extension applies and the reasons for it.
We will provide the information you request under section 13 free of charge unless the request is unfounded or excessive, particularly if repetitive. In such cases, we may charge a reasonable fee to cover administrative costs or decline to act.
If we have doubts about your identity related to a request, the Company may ask for additional information.